Insurance & Private Pay

I am in-network with most BCBS and Aetna plans. I will guide you through the process of verifying your coverage. I am out-of-network with all other insurances and can provide a superbill for possible reimbursement through out-of-network benefits. Fees range from $150-$200 per session depending on individual, couples, or group therapy.

Practice Policies

  • Appointments must be scheduled in advance. I require 48 hours for cancellation with no fee. Appointments cancelled less than 48 hours ahead incur a late cancellation fee.

  • I strive to respond to clients within 48 hours of receipt of an email or phone call - this is not always possible due to the nature of my work & being in session with clients throughout the day.

  • SereniTree Therapy does not maintain after hours crisis care or access.  If you or your child is in a mental health emergency please call 911, 988 Mental Health Crisis line, or go to the nearest emergency room. 

  • Emergencies outside of session time should contact 911, the crisis hotline 988 or Charlotte mobile response team at 1-704-566-3410

  • Emergency Mental Health Options in Charlotte:

    Charlotte Mobile Crisis Hotline:

    704-566-3410, Option 1

    Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center, is the only dedicated psychiatric emergency department in the region, and provides treatment across a broad continuum of inpatient and outpatient services. The center is staffed 24 hours a day, seven days a week.

501 Billingsley Road

Charlotte, NC 28211

 

Good Faith Act

​Effective 1/1/2022, a new federal law called the “No Surprises Act” was enacted. This law requires us to provide you with a “good faith estimate” of the total cost of your treatment. Estimating the total cost of psychiatric and psychotherapy treatment is very difficult because the course of treatment varies for everyone. The law requires us to make this estimate prior to completing an assessment which further complicates things. In psychiatry and psychotherapy, there are only a handful of CPT codes (billing codes) that can be used and the prices for those codes may vary by practitioner.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You will be provided a document outlining your rights and estimated fees.